Acceptance of Terms

By accessing, browsing or purchasing from the Ilara website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of the website.

Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with the rights, security or experience of other users.

You must not:

• Use the website for any unlawful or fraudulent activity.
• Attempt to gain unauthorized access to our systems.
• Copy, reproduce or misuse our website content without permission.
• Interfere with the normal operation of the website.

Products & Product Information

We make every effort to ensure that product descriptions, images, ingredients, prices and other information displayed on our website are accurate and up to date.

However, slight variations in colour, packaging, appearance or presentation may occur due to photography, screen settings, manufacturing or packaging updates.

Pricing & Availability

All product prices displayed on the website are subject to change without prior notice.

Product availability may also change at any time. We reserve the right to discontinue or modify any product or offer.

Orders & Acceptance

Placing an order on our website constitutes a request to purchase the selected products.

An order may be cancelled or declined in circumstances such as product unavailability, pricing errors, payment issues, suspected fraudulent activity or other operational reasons.

Payments

Payments must be completed using the payment methods available at checkout.

Payment processing may be handled by third-party payment service providers. Ilara does not directly store complete card or banking credentials unless specifically stated in our Privacy Policy.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery timelines are estimates and may be affected by courier delays, weather, holidays, incorrect addresses or circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information during checkout.

Returns, Refunds & Exchanges

Returns, refunds and exchanges are subject to the conditions described in our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

Offers & Promotions

Promotional offers, discounts and coupon codes may be subject to specific terms, eligibility requirements, validity periods or product exclusions.

Ilara reserves the right to modify or withdraw promotional offers without prior notice.

Intellectual Property

All website content, including but not limited to logos, brand names, product images, photographs, graphics, text, designs and other materials, belongs to Ilara or its respective content owners.

No content may be reproduced, copied, distributed or used for commercial purposes without prior written permission.

Third-Party Links & Services

Our website may contain links or services provided by third parties.

Ilara is not responsible for the content, policies, availability or practices of third-party websites or services.

Limitation of Liability

To the extent permitted by applicable law, Ilara shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these terms is intended to exclude any liability that cannot legally be excluded under applicable law.

Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices or applicable requirements.

Updated terms will be published on this page and will become effective from the date of publication unless otherwise stated.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our team.