Information We Collect

We gather only the essentials to serve you better and complete your orders. This may include:

• Your full name, mailing address, phone number, date of birth, and email
• Details of items you purchase or inquire about
• Your language preference, device IP, operating system, and browser type

We do not rent, sell, or share this information with unrelated third parties.

Account Registration

To access certain features—such as order history or personalized deals—you may create an account. During signup we ask for your name, email, and password. You are responsible for keeping your password confidential. If you suspect it’s been compromised, please reset it immediately.

Cookies & Tracking

We use cookies to improve your browsing experience—remembering site preferences, analyzing traffic patterns, and keeping you logged in during a session. Most are “session cookies” that expire when you close your browser.

How to Opt-Out

You can disable cookies in your browser settings, but some site functions may no longer work.

Web Beacons

Small, invisible images that work with cookies to help us understand which pages you visit and which promotions you respond to.

How We Use Your Data

Your information helps us:

• Process and ship your orders
• Respond to questions or disputes
• Notify you about new products, promotions, and updates
• Enhance site features and prevent fraud

Some surveys or contests may request additional demographic details to tailor our offerings.

Marketing Communications

Email

If you opt in, we’ll send newsletters, offers, and product tips. You can unsubscribe at any time.

SMS

With your consent, we may send text alerts about deals or order status (carrier fees may apply).

Phone

If you provide a number, we might call with customer service updates or special promotions.

Third-Party Advertising

We may allow trusted advertisers to display ads on our site. They might use cookies and web beacons to serve relevant ads, but they operate under their own privacy policies.

External Links

When we link to external websites—whether for promotions or informational purposes—we are not responsible for their privacy practices. Please review their policies before providing any personal information.

Data Sharing

We share your data only with:

• Our parent company, subsidiaries, or affiliates
• Logistics partners to deliver your orders
• Payment processors to handle transactions

We require these partners to protect your information and use it only for the services they provide.

Business Transfers

If Ilara merges, is acquired, or sells assets, your personal information may be transferred to the new owner under the same privacy terms.

Data Security

We implement industry-standard security controls—encryption, firewalls, and secure data centers—to keep your information safe. However, no online system is 100% foolproof.

Your Choices

You may:

• Unsubscribe from marketing emails or SMS at any time
• Disable cookies in your browser (though some features may be impaired)
• Request access, correction, or deletion of your account data by emailing us

Policy Updates

We may revise this policy from time to time. Major changes will be announced on our site or via your preferred contact method.

Contact Us

We welcome your feedback and questions about this policy. Please reach out to us using the email below.

Governing Rights

Ilara reserves the right to refuse service or cancel orders if we suspect abuse or resale in violation of our terms.

Consent

By using our website, you agree to the terms of this Privacy Policy.